Delivery

HOLIDAY DELIVERY TIMEFRAMES

We recommend sending your Christmas parcels as early as possible so they get to you or your loved ones on time. Please see our recommended cut-offs below to have your order placed (for in-stock items)

STANDARD DELIVERY:

WA, TAS & NT: Order by 16.12.24

NSW, ACT, QLD, VIC & SA: Order by 19.12.24

EXPRESS DELIVERY TO METRO:

WA, TAS & NT: Order by 19.12.24

NSW, ACT, QLD, VIC & SA: Order by 22.12.24

DELIVERY COSTS

SHIPPING METHOD	ORDERS UNDER $50	ORDERS OVER $50	DELIVERY TIMEFRAME & DETAILS
Standard Delivery	$5.95	FREE	Your order will be sent via the most cost-effective carrier. Please allow 3-10 working days for this service.
Australia Post eParcel with Tracking	$7.95	$2.00	Please allow 2-7 working days, and up to 8 working days for Western Australia. Your order will be tracked and you will receive a tracking number upon confirmation of the goods being dispatched. Delivery to PO boxes, Parcel Collect and Parcel Lockers available.
Australia Post eParcel Express	$10.95	$4.95	Select this premium delivery service if you would like your goods in a hurry. Delivery is usually 1-3 business days to capital cities and major metropolitan areas. Express orders go via AIR where possible. This service is trackable and you will receive a notification with your tracking number once your order is dispatched. This service is only available on orders up to 2kg in weight. The Australia Post Express Next Day Network can be found here.

*Delivery time frames are based on orders placed Monday to Friday.

Same Day Dispatch (order by 3pm)

Can I authorise my order to be left if I’m not home?

How do I change my delivery address?

Can you deliver to a PO Box or Parcel Locker?

Can I pick up my order?

Does Express Post come with insurance?

How do I qualify for free delivery?

How do I track my order?

How do I leave special delivery instructions?

How can I ensure same day dispatch?

Do you deliver overseas?

What happens if I'm not home when the delivery person comes?

What does 'dispatch' mean on the product detail page?

HOLIDAY DELIVERY TIMEFRAMES

DELIVERY COSTS

Same Day Dispatch (order by 3pm)

Can I authorise my order to be left if I’m not home?

How do I change my delivery address?

Can you deliver to a PO Box or Parcel Locker?

Can I pick up my order?

Does Express Post come with insurance?

How do I qualify for free delivery?

How do I track my order?

How do I leave special delivery instructions?

How can I ensure same day dispatch?

Do you deliver overseas?

What happens if I'm not home when the delivery person comes?

What does 'dispatch' mean on the product detail page?